Oracle Application Development Analyst - CRM CX | Makati, Metro Manila, Philippines

{"domain": "arcadis.com", "user": "Import arcadis.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"job_insights_display": {"hide_popular_skills": true}, "enableTalentNetwork": 1, "talentNetworkText": "", "homePageHeroBanner": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/arcadis-sandbox/1699963324::PCS+Banner", "hideInMobileView": false}, "navBar": {"color": "#ffffff", "image": "https://static.vscdn.net/images/careers/demo/arcadis-sandbox/1693829356::Primary+Logo+1+Full+Color+RGB+LowRes.png", "link": "https://careers.arcadis.com/", "opacity": 0.75, "background": "#ffffff"}, "privacyLink": "https://www.arcadis.com/en/privacy-for-job-applicants", "uploadResumeModal": {"title": "Welcome to {company_name}'s Career Center", "subtitle": "Streamline your search by uploading your resume to be matched with positions that best suit your qualifications.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "perks": [{"icon": "al fa-user-shield fa-9x", "description": "Your well-being matters to us, and we are committed to providing the support you need, whenever you need it. The EAP provides confidential counselling and support services for various personal and work-related situations or concerns.", "title": "Global Employee Assistance Program (EAP)"}, {"icon": "fal fa-business-time fa-9x", "description": "Our culture fosters individual growth within a supportive community, where flexibility isn't just a perk \u2013 it's our promise. With a longstanding commitment to work-life balance, we empower you to tailor your schedule to fit your priorities. Whether it's balancing family commitments, pursuing personal passions, or optimizing productivity, our flexible working is here to support your journey.", "title": "Flexible Working"}, {"icon": "fal fa-user-friends fa-9x", "description": "In our inclusive culture, diversity thrives, fostering an environment where everyone's unique perspectives are valued, supported and respected, empowering individuals to be their best and full selves, every day and collectively solve the world's most complex challenges.", "title": "Inclusive Culture"}, {"icon": "fal fa-chalkboard-teacher fa-9x", "description": "At Arcadis, our commitment to continuous learning and development is exemplified through our Skills Powered approach, which integrates the innovative programs and resources offered in our Basecamp (Expedition DNA). This holistic strategy cultivates talent, propelling career growth and ensuring our team remains at the forefront of an ever-evolving industry landscape.", "title": " Learning & Development"}], "custom_style": {"css": " .nav-item a { color: #fff !important;} .refer .user-name { color: #fff !important; }.perk { text-align: left; width: 240px; padding: 11px; } .fixed-top { background-color: #000 !important; } .position-job-description .block__field--wide-rich-text { width: inherit !important; }\n\n.search-results-main-container .position-cards-container .card-selected {\n    background: #fff !important;\n    border: 1px solid #e5e6e7;\n    border-left: 8px solid #e4610f;\n    box-shadow: 3px 7px 3px -6px #aaa;\n}\n\n#EFSmartApplyContainer > div > div.header-wrapper > div > nav > div > div > p > span > span {\n     color: #000 !important;\n}\n\n.join-tn-link, .custom-navbar-item {\n    color: #000 !important;\n}\n#career-workflow .browse-button{background-color: #e4610f !important;}\n\n.position-card .position-title {\n    color: #e4610f;\n    font-size: 16px !important;\n    font-weight: 600;\n    letter-spacing: .07px;\n    line-height: normal;\n    margin-bottom: 0;\n    text-align: left;\n}\n\n.btn-secondary, .btn-secondary:hover, .btn-secondary:focus, .btn-secondary:active, .btn-secondary.active, .open .dropdown-toggle.btn-secondary, .btn-secondary:active:focus, .btn-secondary:active:hover, .btn-secondary.active:hover, .btn-secondary.active:focus {\n    color: #e4610f !important;\n    background: var(--button-secondary-background-color) !important;\n    border-width: var(--button-secondary-border-width) !important;\n    border-style: var(--button-secondary-border-style) !important;\n    border-color: #e4610f !important;\n}\n\n.go-button {\n    border-radius: 5px;\n    margin-right: 10px;\n    padding-bottom: 7px;\n    padding-left: 10px;\n    padding-right: 10px;\n    padding-top: 7px;\n    color: #e4610f;\n    background: var(--button-secondary-background-color);\n    border-width: var(--button-secondary-border-width);\n    border-style: var(--button-secondary-border-style);\n    border-color: #e4610f;\n}\n\n.apply-form .btn-primary {\n    color: var(--button-primary-text-color) !important;\n    background: #e4610f !important;\n    border-width: var(--button-primary-border-width) !important;\n    border-style: var(--button-primary-border-style) !important;\n    border-color: #e4610f !important;\n}\n\n.advanced-options-button {\n    color: #e4610f;\n    cursor: pointer;\n    display: inline-block;\n    font-size: 14px;\n    padding-left: 10px;\n    margin-left: 10px;\n    margin-right: 10px;\n}\n\n.position-facets .pillTitle {\n    color: #e4610f !important;\n    text-transform: capitalize !important;\n}\n\n.apply-form .btn-primary {\n    color: #e4610f !important;\n    background: #e4610f !important;\n    border-width: var(--button-primary-border-width) !important;\n    border-style: var(--button-primary-border-style) !important;\n    border-color: #e4610f !important;\n}\n\n.upload-resume-modal .dropzone-container .browse-button {\n    color: #ffffff !important;\n    background: #e4610f !important;\n    border-width: var(--button-primary-border-width) !important;\n    border-style: var(--button-primary-border-style) !important;\n    border-color: #e4610f !important;\n}"}, "page_image": "", "max_applications_refer": 0, "mapConfig": {"clusters": {"minimumClusterSize": 1}, "enabled": true, "setMapAsDefaultView": false, "facetLatlongLimit": 5000, "maxZoomLevel": 20, "initByIpGeolocation": false, "zoomInOnMarkerClick": true, "useLatLngLocation": true, "disableMapOnMobile": true}, "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/arcadis-sandbox/1693829373::ARCAD.AS.png"}, "hideJobCart": true, "links": {"videos": ["https://www.youtube.com/watch?v=GdSgaCPuX3k", "https://www.youtube.com/watch?v=lk1xtXbPG5g", "https://www.youtube.com/watch?v=Df5qnZY6DPc", "https://www.youtube.com/watch?v=awsCi7mBKNM", "https://www.youtube.com/watch?v=DNXGwT0EL7c"]}, "talentNetworkHeroBanner": {"image": "https://static.vscdn.net/images/careers/demo/arcadis-sandbox/1699963349::PCS+Banner+2", "opacity": 1, "background": "#e4610f", "title": " "}, "applyButton": {"background": "#e4610f"}, "talentNetworkBranding": {"custom_style": {"css": ".candidate-login-link {color: #000 !important;}.join-tn-link, .custom-navbar-item {color: #000 !important;} .apply-form .btn-primary {color: #ffffff !important;background: #e4610f !important;border-width: var(--button-primary-border-width) !important;border-style: var(--button-primary-border-style) !important;border-color: #e4610f !important;}"}}, "defaultState": {"pymww": false}, "recaptcha_enabled": 1, "companyName": "Arcadis", "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "pid": "563671515701790", "positions": [{"id": 563671515701790, "name": "Oracle Application Development Analyst - CRM CX", "location": "Makati, Metro Manila, Philippines", "locations": ["Makati, Metro Manila, Philippines", "Mumbai, Maharashtra, India", "Bangalore, Karnataka, India", "Noida, Uttar Pradesh, India", "Hyderabad, Telangana, India"], "hot": 0, "department": "Information Technology (IT)", "business_unit": "AGD Philippines", "t_update": 1716349450, "t_create": 1715759522, "ats_job_id": "300010208958140", "display_job_id": "22796", "type": "ATS", "id_locale": "22796-en", "job_description": "You possess excellent business & application knowledge in the Oracle CX domain, mainly Oracle Sales Cloud and Oracle Marketing Cloud, as well as other applications in the CX suite, such as Fusion Service, CPQ, Field Service etc.  You have proven experience in the continuous improvement lifecycle and willing to learn new and apply for system maintenance. What You'll Own: Configuration/development of solutions developed as per business requirements. Collaborating with external partners & vendors and challenging them on proposed solutions. Working directly with CX product owner to plan & prioritize backlog. Ensuring efficiency in daily standups/refinements/retrospectives. Maintain configuration workbooks and documentations as relevant. Experience in the CX domain with the ability to assess impact of change. Experience working with Oracle Sales Cloud and Oracle Marketing Cloud (Eloqua), with in-depth understanding of the application structure, setup, maintenance, and configuration processes. Ability to work on Continuous Improvement & business projects when needed. Ability to review & challenge proposed solution designs. Excellent communication skills. Ability to work in a fast-moving environment with Global stakeholders. Knowledge of Oracle Visual Builder, Oracle integration Cloud / SQL / OTBI / BI Publisher advantageous. Bachelor's degree or equivalent work experience & practical knowledge. 3 years of proven experience as an Oracle Cloud CRM CX Sales Cloud (OSC) developer/analyst. Very good knowledge in Oracle Sales Cloud with functional and technical components. Data Loads/Data Imports & Exports, Workspace, Data security Roles & Privileges, Sales Territories Demonstrated technical aptitude and attention to detail. Oracle new SOPs development and execution of the existing SOPs. Strong troubleshooting skills, ability to research, follow up and resolve complex problems with a right RCA. Very good team player and soft skills like positive attitude, customer focus, team player  etc 3+ years of hands-on software configuration/development (Oracle ERP Cloud related) Experience in agile delivery frameworks/methodologies Oracle Cloud Certification (Oracle Sales Cloud Certification advantageous) Experience in designing/delivering changes/solutions in an Oracle landscape for a global organization. Participates in assessment of the technical landscape to ensure processes/integrations are optimally configured. Participates in the Oracle Cloud quarterly update process and testing for apps in collaboration with KBUs and OOO Test Manager. Collaborates with Product Owners, BPOs, BPEs, and OOO C/I team to design and deliver continuous improvement projects in the Oracle applications portfolio. Participates in technical design work as assigned. Assists with technical solution development, documentations and technical testing as assigned.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://jobs.arcadis.com/careers/job/563671515701790", "isPrivate": false, "latlongs": "14.554729,121.0244452"}], "isFallback": true, "debug": {}, "count": 1, "personal_message": "We thought you would be interested in this position.", "scheduling": {"minTime": 9, "limit": 10, "maxTime": 17, "increments": 60, "minTimeslots": 3}, "userTitles": [], "enableTargetedResume": 0, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "563671515701790"}, "singleview": true, "see_all_jobs": true, "recommended_star_threshold": 4.0, "chatbot": true, "iframeImplementation": null, "pcsApplyFormV2Enabled": false, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {}, "pcsTextConfiguration": {}, "hideDepartment": null, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "readmoreInstructionEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": false, "sortByConfig": [{"id": "new", "label": "Most Recent", "value": "if(field(position.ats_data.externally_published_ts, max), field(position.ats_data.externally_published_ts, max), field(position.timestamp, max)) DESC"}, {"id": "relevance", "label": "Relevance"}], "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "candidateLogin": {"postApplyReviewLink": {"enabled": true, "url": "/api/apply/v2/profile/review/initialize_user?domain=arcadis.com", "title": "What's next? Increase your chances of getting hired!", "message": "Knowing more about you helps us review your application faster. Enrich your profile by adding more skills, awards, and other recognition.", "buttonText": "Review my profile", "verifyEmailTitle": "Let's verify your email", "verifyEmailText": "Click the link in the email to continue reviewing your profile. If you do not immediately see the email, check your spam folder."}}, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "candidateBuildProfile": {}, "enhancementsEnabled": false, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": true, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": false, "isPcsEnabled": true, "applicationInfoReviewEnabled": false, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": false}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": false, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": true, "languages": [{"value": "en", "title": "English"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "de", "title": "Deutsch"}, {"value": "nl", "title": "Nederlands"}], "displayLanguage": "en", "installed_app_data": [], "singlePageCareersNavbarGate": false, "customJobDescTranslationSkipList": []}