Oracle Application Development Analyst - CRM CX | Makati, Metro Manila, Philippines

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CRM CX", "location": "Makati, Metro Manila, Philippines", "locations": ["Makati, Metro Manila, Philippines", "Mumbai, Maharashtra, India", "Bangalore, Karnataka, India", "Noida, Uttar Pradesh, India", "Hyderabad, Telangana, India"], "hot": 0, "department": "Information Technology (IT)", "business_unit": "AGD Philippines", "t_update": 1716349450, "t_create": 1715759522, "ats_job_id": "300010208958140", "display_job_id": "22796", "type": "ATS", "id_locale": "22796-en", "job_description": "You possess excellent business & application knowledge in the Oracle CX domain, mainly Oracle Sales Cloud and Oracle Marketing Cloud, as well as other applications in the CX suite, such as Fusion Service, CPQ, Field Service etc.  You have proven experience in the continuous improvement lifecycle and willing to learn new and apply for system maintenance. What You'll Own: Configuration/development of solutions developed as per business requirements. Collaborating with external partners & vendors and challenging them on proposed solutions. Working directly with CX product owner to plan & prioritize backlog. Ensuring efficiency in daily standups/refinements/retrospectives. Maintain configuration workbooks and documentations as relevant. Experience in the CX domain with the ability to assess impact of change. Experience working with Oracle Sales Cloud and Oracle Marketing Cloud (Eloqua), with in-depth understanding of the application structure, setup, maintenance, and configuration processes. Ability to work on Continuous Improvement & business projects when needed. Ability to review & challenge proposed solution designs. Excellent communication skills. Ability to work in a fast-moving environment with Global stakeholders. Knowledge of Oracle Visual Builder, Oracle integration Cloud / SQL / OTBI / BI Publisher advantageous. Bachelor's degree or equivalent work experience & practical knowledge. 3 years of proven experience as an Oracle Cloud CRM CX Sales Cloud (OSC) developer/analyst. Very good knowledge in Oracle Sales Cloud with functional and technical components. Data Loads/Data Imports & Exports, Workspace, Data security Roles & Privileges, Sales Territories Demonstrated technical aptitude and attention to detail. Oracle new SOPs development and execution of the existing SOPs. Strong troubleshooting skills, ability to research, follow up and resolve complex problems with a right RCA. Very good team player and soft skills like positive attitude, customer focus, team player  etc 3+ years of hands-on software configuration/development (Oracle ERP Cloud related) Experience in agile delivery frameworks/methodologies Oracle Cloud Certification (Oracle Sales Cloud Certification advantageous) Experience in designing/delivering changes/solutions in an Oracle landscape for a global organization. Participates in assessment of the technical landscape to ensure processes/integrations are optimally configured. Participates in the Oracle Cloud quarterly update process and testing for apps in collaboration with KBUs and OOO Test Manager. Collaborates with Product Owners, BPOs, BPEs, and OOO C/I team to design and deliver continuous improvement projects in the Oracle applications portfolio. Participates in technical design work as assigned. 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