Workplace Coordinator - Boca Raton, FL | Boca Raton, FL, USA

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Answer phone calls and greet clients/guests in a professional and positive manner. Forward information by receiving and distributing communications; collecting and mailing correspondence; disseminating messages to appropriate staff. Respond to customer queries in person, by email and phone to provide an effective customer service. Supports and enhances the office by taking ownership of Workplace Ops/office procedures/ functions; proactively explores opportunities to add value to the office and staff. Maintains Workplace Ops procedures in compliance with corporate processes/ policies. Resolve day to day office operational issues and escalate appropriately where necessary. Understand and use Facilities Management procedures and processes to carry out and record relevant tasks and activities. Develop an understanding of Facilities management, health and safety, and environmental management responsibilities and contribute to their compliance. Manages office overhead budget, explains variances. Works with Indirect Project Manager, Regional Workplace Ops Manager, and Program Manager to review office budget as needed. Maintains office and breakroom supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items. Maintains Workplace equipment by coordinating preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation. Maintain and troubleshoot AV equipment; ensure proper functionality and operation for meetings, events, and presentations. Liaison to Property Management/Property Maintenance. Coordinate building/suite access badges for staff. Communicate office suite issues with Corporate Real Estate when needed. Use Facilities Management tools including a helpdesk, document management, and booking systems to accurately record information and escalate any issues. Order regionally for line manager-requested new hire computer peripherals. For local new hires, review authorization documents and complete/submit employer section of verifications. Provide virtual Workplace Ops support to other offices within region. Coordinates catering, set up/tear down of internal/client meetings and events as needed. Maintain schedule and coordination of conference room meeting spaces. Responsible for maintaining onsite and offsite file maintenance and archiving (Iron Mountain). Be onsite for and assist with office moves. To include but not limited to assisting with coordinating of vendors, relocation of files, assisting in decommissioning of existing space and organizing of new space. Minimum years of experience: 2-4 years Previous experience in a facilities management, administrative or customer service role. (Preferred) Education required: Associates or Equivalent work experience Registrations/Certifications required: n/a Special considerations, specific technical experience, skills, etc. including: Proficiency in Microsoft Office; excellent communication skills. Potential travel required for this position. This position does not manage others. Previous experience as an in a facilities management, administrative or customer service role. Education preferred: Associates or equivalent experience. Registrations/Certifications preferred: Notary 2-4 years of Office / Administrative Experience (minimum) Facilities management experience preferred. Project a professional image in person, on the phone and in writing. Strong Microsoft Office skills (Teams, Word, Excel, PowerPoint) Strong Interpersonal and organizational skills. Basic Financial skills, able to work with budgets and invoices. Exercises discretion and confidentiality. Deals effectively with rapidly changing priorities and last-minute deadlines. Detail-oriented, dependable, proactive and ability to work with minimum supervision. 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