Finance Procurement Specialist | Makati, Metro Manila, Philippines

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Answer questions and assist end users via Helix ticketing system Monitor and filter Helix cases submitted on a day-to-day basis Works and escalates with Tech Team for cases that cannot be handled Assist in training needs, Support in learning about new Oracle functionalities and their potential uses to enhance existing processes Supports continuous improvement process Consulted on action items specific to process to be improved Communication and assistance during implementation Identify and works with BPEs any potential global standardization and automation improvement in Finance Submit Helix BWF Role access and revocation requests for super key users per country and process identified for GOKC F & P Work with GOKC F & P Virtual Team and DTR Team in ensuring that Helix BWF Participant List is updated regularly as needed Preparation of report and deck as required by GOKC F & P Manager Gathering of data and information needed from all workstreams point of contacts as needed in line with the GOKC Purpose as indicated in the Intranet site Coordinate and schedule meetings with GOKC Virtual team, DTR team, BPOs, BPEs, Business Intelligence team and others as instructed Maintain GOKC Teams Channel which includes maintenance of folders Finance and Procurement and Helix BWF and review of members as needed Facilitate training with end user or super key users as required Performing other duties and responsibilities as required from time to time by line manager. Bachelor's degree in accountancy or equivalent 2 to 4 years of relevant working experience. With solid Finance end to end process knowledge Exposure in Shared Service or Multinational environment is an advantage. Background in supporting global stakeholders a plus Experience with ERP Systems is preferred; (Oracle, SAP & Microsoft Dynamics) Proficient in Microsoft applications (Excel, Outlook, PowerPoint and Word) is required. Good interpersonal skills with a customer service focus. Strong analytical and problem-solving skills. Results oriented. Proactive and a committed team player. Can work under pressure and minimal supervision. Can work on flexible hours to meet changing work environment and to meet tight deadlines. 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