Software Quality Engineering Manager | London, Greater London, United Kingdom

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Oversee day-to-day operations of QA across the three hubs in Canada, India, and Serbia, ensuring seamless collaboration and adherence to best practices. Lead initiatives to improve DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, and MTTR). Bachelor's degree in Computer Science, Engineering, or a related field. Proven expertise in test automation frameworks (e.g., Playwright, SpringBootTest) and tools. Strong technical understanding of CI/CD pipelines and continuous delivery practices. Hands-on experience with monitoring and production visibility tools (e.g., Datadog, Splunk, Grafana). Deep knowledge of Agile methodologies and a track record of driving DORA metrics improvements. Exceptional leadership, coaching, and mentoring skills to develop high-performing teams. Outstanding communication and stakeholder management abilities to foster collaboration across engineering teams, QA hubs, and other stakeholders. Experience in bridging gaps between internal QA processes and client-side deployment/UAT efforts Technical proficiency in modern software development methodologies (Agile, DevOps, CI/CD). Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their QA implications. Experience with performance testing and security testing practices. Strong analytical and problem-solving skills. Strong learning agility, balanced with curiosity, a passion for driving success, and igniting innovation within teams. 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